Berlie Bux

HORRIBLE CUSTOMER SERVICE.

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I AHVE TRIED TO RESET MY PASSWORD 30 TIMES. I NEVER GET AN EMAIL LINK. I CANNOT GET IN TOUCH WITH ANYONE. DOES ANYONE ACTUALLY WORK AT WEEBLY?
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Cons:
  • No customer support

Preferred solution: Apology

Gloria J Y

You keep taking money from me i dont even know you

On the 15 on Sept you people took 7 payments on this day Call back they said fraud Froze my account today I found a mother was take out if this continues I will report you
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Preferred solution: You s To stop taking from me

Anonymous
map-marker Seattle, Washington

Do Not Waste Your Time

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Weebly does not upload edits when published correctly and the customer service is non-existent. Weebly is a waste of time!
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Grace G Mpk
map-marker The Bronx, New York

Want to make payment for website

Weebly phone contact does not help. Forgot my pin. I have tried what I gave to do but still I can't get the pin. No one to answer phone calls. Please change the customer service to your customers.
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Preferred solution: I like to change our payment information

Jakara Bwv
map-marker Winnipeg, Manitoba

Weebly easily used by scammers

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Weebly easily used by scammers
https://amazonorder41.weebly.com/ Was created by scammers and is fake, I was asked to click the services button, so likely a virus are some other scam behind there. I tried calling Weebly but not able to speak to anyone. Tried emailing and failed at that as well.
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Preferred solution: Fake website removed before too many people get scammed, also a procedure to prevent this kind of use.

2 comments
Guest

I got the same scam call today. This website is a scam.

Guest
reply icon Replying to comment of Guest-2214979

same call today and 100% scam

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Benjamin T Ntg

I can’t cancel!

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I tried to deactivate, all that did was detach weebly and square. No cancellation and that didnt stop the charges.
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Loss:
$50
Cons:
  • Awful customer service

Preferred solution: Full refund

User's recommendation: Don’t use.

Anonymous
map-marker Plano, Texas

Fraudulent call reporting a refund due me from Geek Squad

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Geek Squad account representative called me, referred me to a website powered by Weebly for me to apply for a $400 refund due me for overpricing a service contract. I believed him and it has cost me so far $613.90, which he assured me would be reimbursed. I am 75 years old, a widow, living on Social Security. Of course I cannot afford this! The number he called from is 1-50*-***-****, which internet warned is a dangerous number. I need help getting the $613.90 back -- I'll never hear from this man again. He also said he connected me to an FTC representative who tried to lock my computer and bank account info. PLEASE HELP ME!!!
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User's recommendation: Beware of scammers using Weebly!

Shaun L Fob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Catharines, Ontario

Website shut down but was paid for to have it renewed

We paid to have our website psleftoversdoneright.com extended for another year a week ago but received another email today saying it was shut down due to not being renewed. I have confirmation #389851****4122****
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Escondido, California

You billed my credit card after I cancelled

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Your billing is just awful. No communication.. no published phone number for a live person.. Your customer service is awful.
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Colette L Udo

Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site. I have paid over £200 pounds and have no customer service.

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Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site....
Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square... - Image 2
Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square... - Image 3
1) No Customer support - keep on reaching out on the Weebly Facebook page and they keep sending me links that are broken. 2) I have paid over £200, pounds and email has not been reinstated - this is now a week of not being able to edit of receive emails. 3) I cannot move the existing domain name to my new square site. 4) lack of customer services and care. 5) I would like to be refunded and to move to another site as I don't trust them to continue being a supportive business,think caref for my business
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Loss:
$250
Pros:
  • Easy to use
  • Great when it works
  • Easy to use great when it works
Cons:
  • Customer service nonexistent
  • No customer service

Preferred solution: Full refund

Kathryn J Pec

Dispute charges

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I never got the site going, and I am being charged. I finally got through to someone and said I would get a refund for the $144. charge in December to my PayPal account. . I have not. I am calling from pissedconsumer.com. Please advise or I will report to BBB. Kathryn jennings Steamrollerblue@***.com
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Loss:
$144

Preferred solution: Full refund

User's recommendation: Go to d other site

Krystal P Ckq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You took money off my card out the blue

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You took money off my card out the blueYou took money off my card I need it back ASAP A$AP Im about to take you guys off of my card you guys have been took anything off of my card for so long now you take $144 of my bill money we have a big problem a big big big big big big big big big problem please somebody call me 225-326-****
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Loss:
$144

Preferred solution: Full refund

Adaly Cjg
map-marker Scranton, Pennsylvania

Can't log in and want to cancel subscription

Go *** yourself this *** ridiculous I cant log in and I cant cancel my account and all your customer service is a joke. Ill figure it out myself ***
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Lori W Duv
map-marker Santa Clara, California

No one in support will answer the phone

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I have call multiple times. The automated system either hangs up on me or requires a number that I am only able to get if I log in. I CAN'T LOG IN, that is why I need help. So, I get no help. Worst service. And before you question, the guy that created it has passed away.
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Cons:
  • Moving a domain to weebly
  • Can not find any phone number to contact customer service
  • Customer support is horrible

Preferred solution: Deliver product or service ordered

User's recommendation: AVOID and use Wix

Anonymous
map-marker Huntsville, Alabama

Once I reached a customer support professional, they did an outstanding job!

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It was difficult to navigate to the place in the website that would allow me to talk to an actual person. When I finally found it and called, the representative did an outstanding job of helping me get my website up and running again.
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User's recommendation: Keep looking until you find the phone number for support