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Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site. I have paid over £200 pounds and have no customer service.

1.0
Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site. I have paid over £200 pounds and have no customer service.
Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site. I have paid over £200 pounds and have no customer service.
Weebly have cancelled my gmail suite. I cannot loginto weebly and get taken to square space site. I have paid over £200 pounds and have no customer service.
1) No Customer support - keep on reaching out on the Weebly Facebook page and they keep sending me links that are broken. 2) I have paid over £200, pounds and email has not been reinstated - this is now a week of not being able to edit of receive emails. 3) I cannot move the existing domain name to my new square site. 4) lack of customer services and care. 5) I would like to be refunded and to move to another site as I don't trust them to continue being a supportive business,think caref for my business
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#2968209 Review #2968209 is a subjective opinion of poster.
Pros
  • Easy to use
  • Great when it works
  • Easy to use great when it works
Cons
  • No customer service
  • Customer service nonexistent
Loss
$250
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Website shut down but was paid for to have it renewed

We paid to have our website psleftoversdoneright.com extended for another year a week ago but received another email today saying it was shut down due to not being renewed. I have confirmation #389851****4122****
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#3514842 Review #3514842 is a subjective opinion of poster.
Location
Saint Catharines, Ontario
Preferred solution
Deliver product or service ordered

You billed my credit card after I cancelled

1.1
Your billing is just awful. No communication.. no published phone number for a live person.. Your customer service is awful.
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#3382528 Review #3382528 is a subjective opinion of poster.
Location
Escondido, California
New Reviewer

Can't log in and want to cancel subscription

Go *** yourself this *** ridiculous I cant log in and I cant cancel my account and all your customer service is a joke. Ill figure it out myself ***
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#3329666 Review #3329666 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
New Reviewer

Dispute charges

1.0
I never got the site going, and I am being charged. I finally got through to someone and said I would get a refund for the $144. charge in December to my PayPal account. . I have not. I am calling from pissedconsumer.com. Please advise or I will report to BBB. Kathryn jennings Steamrollerblue@***.com

User's recommendation: Go to d other site.

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#3312647 Review #3312647 is a subjective opinion of poster.
Loss
$144
Preferred solution
Full refund

Once I reached a customer support professional, they did an outstanding job!

5.0
It was difficult to navigate to the place in the website that would allow me to talk to an actual person. When I finally found it and called, the representative did an outstanding job of helping me get my website up and running again.

User's recommendation: Keep looking until you find the phone number for support.

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#3246966 Review #3246966 is a subjective opinion of poster.
Location
Huntsville, Alabama
New Reviewer

Billing

Hello. Ive tried to cancel my weebly account for months now but I still get billed every month. Help me resolve this issue
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#3229099 Review #3229099 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

No one in support will answer the phone

1.0
I have call multiple times. The automated system either hangs up on me or requires a number that I am only able to get if I log in. I CAN'T LOG IN, that is why I need help. So, I get no help. Worst service. And before you question, the guy that created it has passed away.

User's recommendation: AVOID and use Wix.

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#3210407 Review #3210407 is a subjective opinion of poster.
Location
Santa Clara, California
Cons
  • Can not find any phone number to contact customer service
  • Customer support is horrible
  • Moving a domain to weebly
Preferred solution
Deliver product or service ordered

YALL TOOK MY MONEY!!!

1.0
Call me 225-326-**** I do not know whats going on with this website and square up but you need to get it together I need my website and my domain name to stay the same call me on that..

User's recommendation: *** NOO.

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#3166912 Review #3166912 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

You took money off my card out the blue

1.0
You took money off my card out the blueYou took money off my card I need it back ASAP A$AP Im about to take you guys off of my card you guys have been took anything off of my card for so long now you take $144 of my bill money we have a big problem a big big big big big big big big big problem please somebody call me 225-326-****
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#3151001 Review #3151001 is a subjective opinion of poster.
Loss
$144
Preferred solution
Full refund

No answer

1.0
I bought a WeeblyPro package and wanted to move my domain from One.com to Weebly. That caused trouble. At last I couldn't reach the site and settings. I asked Weebly Helpdesk to move that site, because in the meantime I bought a new WeeblyPro package with domain at Weebly. Until now I haven't got any answer.

User's recommendation: don't move a domain to a Weebly site.

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#3110524 Review #3110524 is a subjective opinion of poster.
Pros
  • When it works i am satisfied
  • When it works
Cons
  • Moving a domain to weebly
Loss
$140
Preferred solution
Full refund

Still no answer

1.0
I bought a Weebly Pro; wanted to move a domain from One.com to Weebly. Something didn't work. I can't reach settings of that site. I informed Weebly about that problem. I wanted to remove that site, and finish that site. In the meantime I bought another Weebly Pro with a domain and sitename . I mailed Weebly and asked to remove the first, blocked, site. Until now I got no answer.

User's recommendation: don't move a domainname from another firm to Weebly.

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#3110405 Review #3110405 is a subjective opinion of poster.
Loss
$140
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Help restoring my site without square

I need someone to help me delete the original site before I connect it to square, I do not have products to sell, and now I can't get back to my original site to continue to edit it. I don't want to create another account because I have so much information already on this one, I do not need to square, I only connected to it because I was under the impression I could connect my page to it, not start something else that would interfere with my original site. Please someone help me, thank you
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#3060036 Review #3060036 is a subjective opinion of poster.
Pros
  • Great when it works
Preferred solution
Let the company propose a solution

Too hard to change anything

I was trying to change some of the RSL'S account details and it would not let me. Weebly has no email address for me to send my problems too.
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#3058606 Review #3058606 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

I Cant Log In to my account.

I purchased a new domain name and I cannot access it! I can't find anyone who will speak to me unless I have an 8 digit code. Please help!!!
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#3027353 Review #3027353 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Need to delete my account

5.0
I have not used my weebly website since April 25 , 2021. Although I ve sent a message to stop charging me for upgrading by Square the charges of 9.95 have been coming every month till last month I need to delete my account altogether as it does not serve my work
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#2951230 Review #2951230 is a subjective opinion of poster.
Location
Renton, Washington
Loss
$50
Preferred solution
Full refund

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